New MD role
QA Scheme Support Services, parent group of the DGCOS membership scheme, has appointed Ciarán Harkin to the new role of Managing Director.
Ciarán says his focus in his new role is on listening to and working with installers to better understand their changing needs and supporting the delivery of high standards of customer service.
“We want to work alongside businesses and introduce integrated solutions to drive efficiencies, improve conversion and drive industry growth,” he said.
“Installations in the glazing industry are getting increasingly complex, with a broader range of products and the introduction of smart technology. Our mission is to provide consumers with the protection they expect, whilst supporting installers in giving the best service possible which in turn helps them increase their reputation and ultimately, their profitability.”
Ciarán has also introduced a new management team to support exciting expansion plans and spearhead future innovative initiatives.