Promac appoints Group GM
September 2016

PROMAC GROUP has appointed of Alison Benson to the newly-created role of Group General Manager.

Alison, who joined the Group as Continuous Improvement Manager last year, is a business improvement Six Sigma black belt and has previously held senior roles at GE Capital and Maccess, the supplier of car parts and consumables.

Alison said: “Promac Group is very good in what it does but there are always opportunities to be better and to deliver higher levels of service and support to our customers.

“We have already completed a huge amount of work to improve customer service and this will continue as we integrate sales, IT, consumables and aftercare services and support to create the ultimate ‘one-stop-machinery shop and service.”

Promac Group Managing Director Joe Hague, said Alison brought significant gravitas and experience to the machinery specialists new General Manager role: “What are customers are going to see is far greater transparency and visibility of our whole service and support offer. This goes far beyond machinery sales to strategic planning and through-life support.

“It will allow us to be more responsive but also far more proactive in the support that we are able to offer to our customers.”

www.promac.co.uk