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Govt names Trustmark ‘all-encompassing quality mark’
October 2018

Trustmark says it has been named by the Government as ‘the new all-encompassing mark of quality for consumers in and around the home’ after it expanded its remit to include Repair, Maintenance and Improvement (RMI), retrofit and energy efficiency sectors.

The organisation has extended its responsibilities following the industry led Government-commissioned Each Home Counts review in 2016, which identified a requirement for an all-encompassing mark of quality for consumers to recognise and trust. TrustMark was chosen to be the brand that the quality mark has now become with clean growth and energy efficiency being a key focus of the scheme.

TrustMark’s new independent Chairman, Ranil Jayawardena, said: “The evolution of TrustMark into the Government Endorsed Quality scheme for any work that a consumer has done to their home is great news. I want to make sure that TrustMark puts consumers first and gives them the best information from which they can make their own decisions.  

At the same time, I believe this will be good for the industry in the long run, as it should mean that consumer-power drives the industry to be better.”

Simon Ayers, CEO of TrustMark, added: “These steps only represent the beginning of change at TrustMark. I believe these improvements will pave the way for positive, far-reaching change for both consumers and businesses.  We have significant plans for developing the services to our Scheme Providers, Registered Businesses and the consumers that rely on them and together we can carry on our journey.”

Claire Perry, Minister for Energy and Clean Growth, concluded: “The UK has led the world in cutting emissions whilst growing our economy - with clean growth driving incredible innovation and creating hundreds of thousands of high quality jobs. on our successes and explain the huge opportunities for business and young people of a cleaner economy. I’m delighted to see how many more businesses and organisations, such as TrustMark, are seizing this multi-billion pound opportunity to energize their communities to tackle the very serious threat of climate change.”

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