CERTASS says it has received more than 3,000 reviews for members since its new, free ‘Rate Your Installer’ online rating system was launched in November.
Managing director Jason Clemmit said: “Our online rating system is proving really popular amongst homeowners. Within hours of its launch, we had dozens of ratings from consumers who were leaving such positive feedback about our members. There are lots of popular online rating websites that allow anyone to leave feedback, which can often lead to unfair reviews. The Certass ‘Rate Your Installer’ service only permits reviews on jobs which have been finished and registered with Certass.”
All Certass members have the choice to opt-in to the free online rating system. Members are scored by their customers on a range of attributes, including their service, tidiness, reliability and timekeeping, workmanship standards and product suitability. Consumers can leave any additional comments too, which are great for members to use on their own website, social media profiles and marketing resources.