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A story about partnering
Crown Aluminium’s position in the commercial fenestration market is balanced between the major systems companies in the UK and the major building envelope contractor/installers. Schüco, Kawneer, Reynaers, Seniors, Technal and many other systems companies products are available through Crown’s fabrication service. In addition to systems fabrication, engineering solutions for complex or large assemblies can also be accommodated using some of the latest CNC machines from Elumatec. A close working relationship between Crown and its customers ensures that the ‘partnering’ solution works effectively and efficiently and, above all, ensures customers’ long term relationship with the company. Roger Phillips, Crown’s founder and head of the engineering facility, has almost 40 years experience in the industry and explains the ethos behind Crown’s success. “If a job is worth doing, it’s worth doing right first time,” he said. “That includes a clear brief of what is required, where it’s wanted and when. We work closely with our customers and can negotiate and agree what is required. Where it’s required is usually not a problem for us. The when is not a problem either – as long as we are in early and regular communication with the customer. “Partnering can be put down to simply doing the job right first time, every time! I have been proud to work with some of the largest external envelope companies in the UK, many of whom Crown still work with today, it’s about reaching an understanding and having satisfaction in what you can achieve. It’s something that everyone at Crown takes home with them at the end of the day.” www.crownaluminium.co.uk
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