EMMEGI (UK) has made several new service appointments as part of a major overhaul of its service and installation department.
Kully Hunter, pictured, has joined the Coventry based aluminium machinery supplier as service manager, taking over from Jeff Rooke who retired at the end of 2018.
She is already implementing new initiatives, such as an increased use of the remote tool Team Viewer to give customers a quicker diagnosis of software related machine issues with the possible option of a quicker and cheaper remote repair. She is also managing the team of service engineers from Emmegi in Italy who have been contracted to provide specialist technical support to customers in the UK throughout 2019.
She said: “I’m really excited about taking on this new role. I’ve got the backing of the whole team here and my priority is to make sure that customers feel looked after by Emmegi (UK) and that we deliver the kind of five star service which I know we’re capable of.”
In addition to Kully, Emmegi (UK) has also appointed three new service engineers for the North, Midlands and South of the UK to work to work alongside its experienced Engineering Manager Gary Bearhead.