Monthly Email News for the Architectural Aluminium Industry

Digital support
February 2019

CERTASS has launched a Digital Support Package for members to help them go digital, get ratings from their customers and prove their professionalism.

Managing Director Jason Clemmit said: “More than 70 percent of local installers still don’t have a website, but Certass members can now create their free member profile on certass.co.uk. They can upload images, create a company bio and link to their social media pages from here, so when homeowners search for a glazing installer, it’s easy for them to find out more about them.

“It also shows the status of their Certass membership, so homeowners can check that they are still registered with us. For extra peace of mind, we’ve added a ratings section too. Installers can give their customers a link, so they can get genuine, helpful ratings.”

Through the new Certass member ratings system, installers are scored by their customers on service, reliability & timekeeping, tidiness, workmanship standards and product suitability. The ratings are then displayed on each member profile. Installers receive a notification when a review has been completed, along with any additional comments so they can be used on social media and marketing resources.

Jason added: “As an extra, every Certass member now has a personalised, dynamic Certass and Certass Trade Association member logo featuring their member number, proving their membership to homeowners. They can display this on their website, social media pages or add it as a footer to their email quotes.”

www.certass.co.uk

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