100% audit
April 2018
MILA has received a 100% score in its most recent ISO9001 BSI audit, enabling it to transition immediately from the 2008 version of the standard to the revised 2015 version.
Quality manager Alan Peel said: “To be recommended for transition, a business has to achieve a score of 80% on the six-monthly audit with no more than five minor non-conformances. I was confident that we would achieve that, but 100% with no non-conformances exceeded even my high expectations.”
A BSI audit assesses how a business is managing its operations, products and services in line with the requirements of ISO9001. It includes communications, planning, assessing risk and responding to customer feedback and is a clear indicator of how seriously a business takes its commitment to quality.
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